Privacy Policy

Last Updated:

1. Introduction

Trendbrquality ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trendbrquality.ddd.

2. Data Controller

Company Name: Trendbrquality

Registered Address: Amstelstraat 22, 1017 DA Amsterdam, Netherlands

Email: chat@trendbrquality.world

Phone: +31238901750

Data Protection Authority: Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

Supervisory Authority Website: https://autoriteitpersoonsgegevens.nl

3. Information We Collect

3.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our order form (name, email address, message)
Contact us via email
Subscribe to our newsletter

3.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses

4. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and inquiries
To improve our website and services
To comply with legal obligations
To prevent fraud and ensure security

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG), we process your personal data based on:

Consent (Article 6(1)(a) GDPR): When you provide explicit, informed consent for specific processing activities. You may withdraw consent at any time.
Contractual necessity (Article 6(1)(b) GDPR): To fulfill our contractual obligations to you, including processing orders and delivering products.
Legal obligation (Article 6(1)(c) GDPR): To comply with applicable Dutch and EU laws and regulations, including tax and accounting requirements.
Legitimate interests (Article 6(1)(f) GDPR): For our legitimate business interests, such as website security, fraud prevention, and service improvement, balanced against your privacy rights.

We do not process special categories of personal data (sensitive data) unless required by law or with your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, in compliance with Dutch data protection law (UAVG) and EU GDPR. Specifically:

Order information: 7 years (required by Dutch tax law - Wet op de omzetbelasting 1968)
Contact inquiries: 3 years from last contact, unless longer retention is necessary for legal claims
Marketing communications: Until you unsubscribe or object to processing
Cookie data: As specified in our Cookie Policy
Legal claims: May be retained longer if necessary for establishing, exercising, or defending legal claims

After the retention period expires, we securely delete or anonymize your personal data.

7. Your Rights Under GDPR and Dutch Law

Under the GDPR and the Dutch Implementation Act (UAVG), you have the following rights regarding your personal data:

Right of access (Article 15 GDPR): Request access to your personal data and information about how it's processed
Right to rectification (Article 16 GDPR): Request correction of inaccurate or incomplete data
Right to erasure (Article 17 GDPR): Request deletion of your personal data under certain circumstances
Right to restrict processing (Article 18 GDPR): Request limitation of data processing in specific situations
Right to data portability (Article 20 GDPR): Receive your data in a structured, commonly used format
Right to object (Article 21 GDPR): Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Withdraw consent at any time, without affecting lawfulness of processing before withdrawal
Right to lodge a complaint: File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise these rights, please contact us at chat@trendbrquality.world. We will respond within one month (may be extended by two months for complex requests).

Dutch Data Protection Authority: Autoriteit Persoonsgegevens, Postbus 93374, 2509 AJ Den Haag, Netherlands. Website: autoriteitpersoonsgegevens.nl

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure server infrastructure
Regular security assessments
Access controls and authentication

9. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in our operations (under strict confidentiality agreements)
When required by law or legal process
To protect our rights and prevent fraud
With your explicit consent

10. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

11. Cookies

We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.

12. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: chat@trendbrquality.world

Address: Amstelstraat 22, 1017 DA Amsterdam, Netherlands

Phone: +31238901750